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Patient Attendant Responsibilities in Kingsway Hospital Nagpur

Patient & Attendant Responsibilities

  • Provide accurate and complete information about their health, including present condition, past illnesses, hospitalizations, medications, natural health.
  • Follow the recommended treatment plan.
  • Take Responsibility for their action if they refuse treatment.
  • Ask questions relating to their health and treatment if they don’t understand. He / she should also inform the doctor if he / she anticipate problems in following prescribed treatment or considering alternative therapies.
  • Responsible to inform your physician or other care provider if you desire a transfer of care to another physician or care giver or facility.
  • Provide complete and accurate information for insurance claims and work with the hospital and physician billing offices to make payment arrangements.
  • Respect and follow Hospital polices such as no smoking in the hospital premise, no noise near Patient Area.
  • To ask questions when he / she does not understand what the doctor or other member of the health care team tells about diagnosis or treatment. Abide by all hospital rules and regulation
  • Comply with the visitor policies to ensure the rights and comfort of all patients. Be considerate of noise levels, privacy, and safety. Weapons are prohibited on premises.
  • Treat hospital staff, other patients, and visitors with courtesy and respect.
  • To communicate with the health care provider if his / her condition worsens or does not follow the expected course.
  • To pay for services billed for in a timely manner as per the hospital policies.
  • To respect that some other patients’ medical condition may be more urgent than yours and accept that your Doctor may need to attend them first.
  • To respect that admitted patient and patients requiring emergency care take priority for your Doctor.
  • To follow the prescribed treatment plan and carefully comply with the instructions given.
  • To accept, where applicable, adaptations to the environment to ensure a safe and secure stay in Hospital.
  • To accept the measures taken by the Hospital to ensure personal privacy and confidentiality of medical records.
  • To attend follow up appointment as requested.